Terms and Conditions
Welcome to Tinto! These Terms and Conditions (“Terms“) govern your use of our website, services, and any related offerings (collectively, the “Services”). Please read them carefully. By using our Services, you agree to be bound by these Terms.
1. Who We Are
Tinto App Limited is a company registered in England and Wales (Company No.12023016), with its registered office at 11 Broadway, S1H 0AZ (“Tinto”).
2. Eligibility
Our Services are intended for individuals aged 18 and over. By accessing or using Tinto, you confirm that you are at least 18 years of age. This age requirement is in place because our wellness content and recommendations are designed for adult users and may not be appropriate for children or young people.
3. Nature of the Services
Tinto provides:
- wellness and supplement recommendations based on user inputs;
- a curated marketplace of third-party products; and
- optional access to consultations with qualified health practitioners
Tinto does not offer medical advice, diagnosis, or treatment. Always consult a qualified
healthcare provider before beginning any supplement or health programme.
4. Affiliate Disclosure
Some products we recommend include affiliate links. We may earn a commission if you purchase through these links, at no additional cost to you.
5. Third-Party Fulfilment
6. User Assessments and Recommendations
Our wellness assessment tool offers tailored suggestions based on your responses. These suggestions are informational only and should not be considered as medical or clinical advice.
7. Consultations and Practitioners
Practitioners you may be introduced to via Tinto operate independently. Tinto is not responsible for the outcomes of any consultation or advice provided. We encourage you to use discretion and consult with your GP if unsure.
8. Intellectual Property
All content and materials on the Tinto website and service, including but not limited to, text, graphics, images, video, software, code, algorithms, assessments, branding elements, and user interfaces are the property of Tinto or its licensors and are protected by copyright, trademark, and/or other applicable laws.
You may not copy, modify, distribute, reproduce, publish, license, create derivative works from, or use any content without our prior written consent. All trademarks, service marks, and trade names are the property of Tinto or their respective owners.
9. Third-Party Content and Links
Tinto may contain links to third-party websites or resources. These are provided for your convenience only, and we do not control or endorse their content, services, or practices.
Tinto is not responsible for the availability, accuracy, or security of such external sites, and we encourage users to read the terms and privacy policies of any third-party sites they interact with.
10. User Conduct
You agree not to misuse the Services. This includes, but is not limited to, attempting to hack, scrape, or disrupt our platform, impersonating others, or uploading harmful, offensive, or misleading content.
11. Account Registration
If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account. We will handle and store your account information in accordance with our Privacy Policy.
12. Modifications to the Service and Terms
We may update or change the Services or these Terms from time to time. We will notify users of significant changes. Continued use of the platform following such updates indicates your acceptance of the changes.
13. Disclaimer of Warranties
The Services and all related content are provided “as is” and “as available” without warranties of any kind, either express or implied. We make no warranties regarding the accuracy, reliability, or suitability of our recommendations.
14. Limitation of Liability
To the fullest extent permitted by law, Tinto shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Services or any third-party products accessed through the platform.
15. Indemnity
You agree to take responsibility for your use of Tinto. If your actions result in legal claims, costs, or damages for Tinto or its team, you agree to cover those costs. This includes any claim related to your breach of these Terms or misuse of the Services.
16. Termination
We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, if we reasonably believe you have breached these Terms.
17. External Links
Our platform may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any linked websites.
18. Force Majeure
Tinto will not be liable for any failure or delay in performance of our obligations due to events beyond our reasonable control, including but not limited to natural disasters, governmental actions, or internet outages.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
20. Contact Us
If you have questions about these Terms, you can contact us at: hello@tintoapp.com
21. User Feedback and Suggestions
If you choose to submit feedback, suggestions, or ideas about our Services (“Feedback”), you agree that we are free to use such Feedback without any restriction or compensation to you. You grant Tinto a non exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and adapt any Feedback you submit.
22. Third-Party Services and Products
Our Services may include access to third party products, services, or content. You acknowledge and agree that Tinto is not responsible for the accuracy, availability, or safety of such third-party offerings. Any interaction with third-party services is entirely at your own risk and subject to the terms and policies of the relevant third parties.
23. No Medical Advice
Tinto does not offer medical or clinical services. All content provided on or through the Services, including supplement protocols and practitioner consultations, is for general informational purposes only and is not intended to substitute professional medical advice, diagnosis, or treatment. Use of our Services does not create a doctor-patient relationship. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition.

