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Privacy Policy
Tinto App Limited (“Tinto”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
1. Who We Are
Tinto App Limited is registered in England and Wales (Company No. 12023016), with its registered office at 11 Broadaway SW1H 0AZ. We are the data controller responsible for your personal data.
2. Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name, date of birth, gender
- Contact Data: Email address, phone number, billing and delivery addresses
- Health and Wellness Data: Information you provide through our assessments, such as health goals, lifestyle habits, and supplement preferences
- Technical Data: IP address, browser type, operating system
- Usage Data: How you use our website, products, and services
- Marketing and Communications Data: Your preferences in receiving marketing from us.
3. How We Use Your Information
We use your personal data to:
- Provide and manage our services, including personalised wellness recommendations
- Process transactions and deliver products
- Communicate with you about your account or transactions
- Send you marketing communications, if you have opted in
- Improve our website, products, and services
- Comply with legal obligations.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
- Consent
- Contractual Necessity
- Legal Obligation
- Legitimate Interests.
5. Sharing Your Information
We may share your personal data with:
- Service Providers (e.g. payment processors, shipping providers)
- Practitioners (only if you engage in a consultation)
- Affiliate and Brand Partners (with your consent)
- Legal Authorities (when required to comply with applicable laws)
7. Data Retention
We keep your data only as long as necessary for the purposes we collected it, including legal, accounting, or reporting requirements.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to our processing or restrict how we use your data
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at hello@tintoapp.com.
9. Cookies and Tracking
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. For more detail, please see our Cookie Policy.
10. Security
We use appropriate technical and organizational safeguards to protect your personal data from loss, misuse, unauthorized access, or disclosure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions or concerns about this policy or how we use your data, please contact us: ? hello@tintoapp.com